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Global Gate LLC complaints

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15375 Barranca Parkway Suite B-211
Irvine, CA 92618 | Get Directions

(877) 800-8180

http://www.globalgatecpa.com

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Total Amount in Dispute:
$700.00

Total Amount Settled:
$700.00

Complaint Experience

100%

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

We have received no complaints against this company.

Complaint Closing Statistics

1 complaints against Global Gate LLC closed in last 3 years.

Complaints	Type of response
1	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

1 complaints against Global Gate LLC

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3/28/2024

RESPONSE: Making a full refund, as the consumer requested Amount in Dispute: $700.00 Amount Settled: $700.00

Customer Complaint

3/1/2024

Paid them to help with my taxes and keep giving me the runaround and never answering my calls and I asked for my money back and they refused to give back I had to pay someone else to help with my problem I just want my money back. Resolution Sought Refund my money

Company Response

3/27/2024

Already refund.

Customer Rebuttal

3/28/2024

Yes, company refunded my money and everything was resolved. Thank you.

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