Find a reputable business?

Complaints and Resolutions

Global Shopaholics LLC complaints

Read Complaints File Complaint View Full Report

243 Quigley Blvd Unit E
New Castle, DE 19720 | Get Directions

(786) 540-4747

http://www.globalshopaholics.c...

File a complaint in less than 5 minutes!

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

File Complaint

Total Amount in Dispute:
$1,779.00

Total Amount Settled:
$0.00

Complaint Experience

100%

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Our complaint history for this company shows that the one complaint brought to the company’s attention was responded to and given proper consideration.

Complaint Closing Statistics

1 complaints against Global Shopaholics LLC closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
1	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

1 complaints against Global Shopaholics LLC

Sort by

6/24/2021

RESPONSE: Agreed to make an adjustment Amount in Dispute: $1,778.61 Amount Settled: $0.00

Customer Complaint

3/15/2021

I use global shopaholics to ship my purchases overseas. I've consolidated several purchases into two packages. They claim they've sent them via FEDEX. however FEDEX picked up only one. So it has arrived to Saudi Arabia while the other one is still with global shopaholics. Despite contacting them countless times nothing has been done since beginning of Feb. The package that has arrived has a tracking number of 783585201982. The one that's still missing has the following tracking number: 783585202566. note my mobile number below is my Saudi phone number so you need to add +966 to it. or you can contact me through email Resolution Sought Compensate me with the total amount paid for the missing shipment

Company Response

4/13/2021

This is to inform you that we are checking this issue with FedEx, as you can see from the following tracking link(at FedEx website) that we have shipped this shipment from our warehouse. We are checking this issue with FedEx. There is nothing wrong with Global Shopaholics. https://www.fedex.com/fedextrack/?trknbr=783585202566&trkqual=2459256000~783585202566~FX As soon as we get the details from FedEx we will update you and the customer as well. Thank you Muhammad Jawad Shipping Manager

Customer Rebuttal

4/13/2021

I have contacted FedEx and they confirmed they haven’t picked up the package. The shipment contains two boxes. One was picked up while the other is lost with gloabalshipaholics

Company Final Response

6/23/2021

This is to inform you that the above mentioned shipment was delivered to the customer on 11 of March 2021. Please check the following link. The issue has been resolved 3 months ago.

First Name:

Last Name:

Email Address:

Password:

Are you: Male Female

Profile