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GMV Construction complaints

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13913 Old Indian Head Road
Brandywine, MD 20613 | Get Directions

(240) 484-4887

https://gmv-constructionllc.co...

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Total Amount in Dispute:
$8,900.00

Total Amount Settled:
$0.00

Complaint Experience

100%

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

We have received no complaints against this company.

Complaint Closing Statistics

1 complaints against GMV Construction closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
1	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

1 complaints against GMV Construction

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4/29/2024

RESPONSE: Agreed to make an adjustment Amount in Dispute: $8,900.00 Amount Settled: $0.00

Customer Complaint

4/4/2024

A roofing company came to my home to inspect my roof, I have reason to believe they created damage on my roof in order to file a claim with my insurance company. After I paid the roofing company they created false information to tell me I owed them an additional $2700 on the roofing job. I have reason to believe they have been pulling this scam throughout the Prince George's county area. The company is called GMV Construction LLC the contacts name is Tony 301-658-4281 the company website is gmv-constructionllc.com there website number is 240-484-4887. Their work crew seemed sketchy also might need to check the work status of some of the employees. Business address is 13913 old Indian head Rd Brandywine MD 20613 Resolution Sought Refund the entire price of my roof. Give my insurance company back their money,

Company Response

4/29/2024

Per consumer issue is resolved. Homeowner took care of the problem.

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