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God is Dope complaints

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451 Edgewood Avenue SE
Atlanta, GA 30312 | Get Directions

http://www.godisdope.com

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Total Amount in Dispute:
$394.00

Total Amount Settled:
$0.00

Complaint Experience

20%

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Our complaint history for this company shows the company gave proper consideration to one complaint presented to them.

Although in some cases the company failed to respond to complaints.

Complaint Closing Statistics

5 complaints against God is Dope closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
1	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
4	Unanswered

5 complaints against God is Dope

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3/12/2024

RESPONSE: Complaint was not answered Amount in Dispute: $22.00 Amount Settled: $0.00

Customer Complaint

2/15/2024

I ordered a tee from GodisDope website. I received an email stating that the shirt was delivered on 01/20/2024. I emailed the Company on 01/21,/2024 and 01/22/2024 ,about my package not received. GodisDope Company informed me to contact the Carrier about the startup of my package. Resolution Sought I would like a refund back to my credit card.

11/20/2023

RESPONSE: Complaint was not answered Amount in Dispute: $107.86 Amount Settled: $0.00

Customer Complaint

10/25/2023

I placed an order on September 6, 2023, there hasn't been any updates on the order status. I've contacted the company on multiple occasions via email, Instagram, and Facebook, there hasn't been any response on any platforms. Resolution Sought Ship the products that I ordered.

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