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GoDaddy.com, LLC complaints

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14455 North Hayden Road, Suite 226
Scottsdale, AZ 85260-6947 | Get Directions

(480) 505-8877

http://www.godaddy.com

24/7 internet service at www.godaddy.com & support at (408) 505-8877

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Total Amount in Dispute:
$5,228.00

Total Amount Settled:
$0.00

Complaint Experience

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Our complaint history for this company shows that the business has not responded to customer complaints brought to its attention.

Complaint Closing Statistics

3 complaints against GoDaddy.com, LLC closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
3	Unanswered

3 complaints against GoDaddy.com, LLC

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1/4/2026

RESPONSE: Complaint was not answered Amount in Dispute: $5,000.00 Amount Settled: $0.00

Customer Complaint

12/9/2025

Godaddy allowed an untrained agent to remove my business email, [email protected] and he replaced it with an email, [email protected] that he thought that i needed. I haven't been receiving my regular business emails in over a month. Godaddy has not replaced my emails and have tried to substitute them with a different platform, which is unacceptable. Resolution Sought compensate me for the business that i may have lost and to replace the original emails to my original Google Chrome platform as requested. ASAP

1/4/2026

RESPONSE: Complaint was not answered Amount in Dispute: $5,000.00 Amount Settled: $0.00

Customer Complaint

12/9/2025

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