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GoldBelly complaints

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1 Bluxome Street Suite 307
San Francisco, CA 94107 | Get Directions

(888) 675-6892

http://www.goldbelly.com

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Total Amount in Dispute:
$186.00

Total Amount Settled:
$0.00

Complaint Experience

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Our records indicate the company failed to respond to the one complaint brought to its attention.

Complaint Closing Statistics

1 complaints against GoldBelly closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
1	Unanswered

1 complaints against GoldBelly

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11/1/2022

RESPONSE: Complaint was not answered Amount in Dispute: $186.00 Amount Settled: $0.00

Customer Complaint

10/6/2022

This company is a complete scam. After sending the many different documents they lied and told me that I was sending them the same documents or that they have never received any documents at all. I am highly upset about about this as the 2nd order I received was a joke. I spent a very large amount for the 1st time on a website and received damaged Food that was not edible whatsoever though ever. I've been trying to get my leaf on the back for months without any success. Resolution Sought Refund

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