Complaints for Grant Seeker Pro Inc. in Placentia, CA

1057 East Imperial Highway Suite 420
Placentia, CA 92870 | Get Directions

(714) 577-5386

http://www.grantseekerpro.com

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Total Amount in Dispute:
$0.00

Total Amount Settled:
$0.00

Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Complainants allege unauthorized credit and debit card charges inability to cancel services or monthly charges and unclear disclosures about charges associated with the offer. Other complainants report dissatisfaction with the information received and services offered by this company. Some complainants allege that the company misrepresents the program and does not honor their 100% Satisfaction Money Back Guarantee. Most allege difficulty obtaining refunds and poor customer service. ~~Generally the company responds to complaints by denying refunds disputing allegations or in some cases indicating refunds have already been issued. In many cases they fail to address the allegations in the complaints.~

Complaint Closing Statistics

0 complaints against Grant Seeker Pro Inc. closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Complaints and Resolutions

Grant Seeker Pro Inc. complaints