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Green Gone Detox complaints

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5333 Secor Road, Suite 12
Toledo, OH 43623 | Get Directions

(419) 516-4734

http://www.greengonedetox.com

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Total Amount in Dispute:
$100.00

Total Amount Settled:
$0.00

Complaint Experience

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Our records indicate the company failed to respond to the one complaint brought to its attention.

Complaint Closing Statistics

1 complaints against Green Gone Detox closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
1	Unanswered

1 complaints against Green Gone Detox

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3/11/2024

RESPONSE: Complaint was not answered Amount in Dispute: $100.00 Amount Settled: $0.00

Customer Complaint

12/13/2023

They are a detox company. They offer a money back guarantee if their product does not work. Their product did not work. I proved to them in a picture that it did not work. They offered me a refund if I sent back unused product. After I paid for shipping to send my unused product back to them, I never heard from them again. It was delivered to the address they gave me via USPS. My guess is that they used the returned product, repackaged it, and profited even more. They never refunded me and deleted my bad review from their website. I am not the only one with a review/story like this. They delete the bad reviews to scam more people in. Then, get you to send products back and resell them without refunding. Resolution Sought A refund or any kind of repercussion.

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