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Green House Solar & Air Inc. complaints

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14451 60th Street North
Clearwater, FL 33760 | Get Directions

(844) 987-6527

http://greenhousesolarandair.c...

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Total Amount in Dispute:
$121,821.00

Total Amount Settled:
$0.00

Complaint Experience

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Our complaint history for this company shows that the business has not responded to customer complaints brought to its attention.

Complaint Closing Statistics

3 complaints against Green House Solar & Air Inc. closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
3	Unanswered

3 complaints against Green House Solar & Air Inc.

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12/12/2022

RESPONSE: Complaint was not answered Amount in Dispute: $21,000.00 Amount Settled: $0.00

Customer Complaint

11/16/2022

I had 14 solar panels added to my roof that Green House Solar installed October 2021. There are multiple issues; roof damage, ceiling damage (due to leaks) and the system is not working properly. It has been deemed the fault of Green House Solar and Ari by their own technicians. Resolution Sought I would like for the issues to be corrected. I have been going through this with Green House for over a year.

6/1/2022

RESPONSE: Complaint was not answered Amount in Dispute: $50,000.00 Amount Settled: $0.00

Customer Complaint

5/6/2022

Approached by a gentleman claiming to be from my power company, offering me free solar panels under a new government program. He said the cost pays for it self through solar production, I signed a tablet thinking i was signing an appointment for a roof inspection. I didn't see a contract until almost 5 months later, and that's because i requested it from their loan company. false promises were made, damage to my home, as well as liens put on my property, for a system i did not authorize. Resolution Sought Remove this system and remove my liens and bad credit achieved through deception and fraud.

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