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10407A 46th Avenue APT 103
Beltsville, MD 20705 | Get Directions

(301) 234-7190

http://www.greensafellc.com

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Julia M.

Posted on 12/16/2023

"Green Safe LLC neglected urgent gas safety concerns, endangering my family."

On November 30, I contacted Green Safe LLC to inspect and repair my gas fireplace. Two technicians were dispatched to my residence, diagnosing the need for cleaning and repair, for which I was charged a total of $854. However, upon their departure, a concerning gas odor permeated the area, prompting an immediate call to the gas company for inspection. The gas company technician identified dangerously high gas levels and urgently advised that the service provided by Green Safe LLC needed to rectify the issue promptly to ensure safety. Despite my attempts to reach out to Green Safe LLC's office multiple times through calls and messages, I have not received any response or assistance. To exacerbate the situation, my attempts to contact the technician directly have been unsuccessful as he claims to be on medical leave. This lack of response and unavailability has left my family in a perilous situation. The indifference and unresponsiveness displayed by the company have endangered my family.

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