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Green Tech Garage complaints

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611 South Dishman Mica Road
Spokane, WA 99206 | Get Directions

(509) 443-4970

http://www.greentechgarage.com

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Total Amount in Dispute:
$2,000.00

Total Amount Settled:
$0.00

Complaint Experience

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Our records indicate the company failed to respond to the one complaint brought to its attention.

Complaint Closing Statistics

1 complaints against Green Tech Garage closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
1	Unanswered

1 complaints against Green Tech Garage

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1/10/2024

RESPONSE: Complaint was not answered Amount in Dispute: $2,000.00 Amount Settled: $0.00

Customer Complaint

12/15/2023

On September 11 2023 at 02 :33 pm I paid this business $1,578.39 for a Auto repair. They didn't repair the problem they told me was needed to be done on my car when I paid them the money for the repair the Receipt I got from them on December 12 2023 saying they Purchased the part has a As is Warranty they didn't Disclose that information to me if they would have told me that I would not have paid for it. what make no sense I called dishman the place they got the part from and they said the business in Question. Just order that part today December 12 2022 on the Warranty on the AS IS Warranty I believe they has Committed the act of fraud. I also believe they didn't order the part I paid to to order. That has to be Illegal. Resolution Sought I want my my back.

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