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Greenix Pest Control complaints

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1280 S 800 East Suite 200
Orem , UT 84097 | Get Directions

(844) 233-7378

http://www.greenixpc.com

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Total Amount in Dispute:
$500.00

Total Amount Settled:
$0.00

Complaint Experience

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Our records indicate the company failed to respond to the one complaint brought to its attention.

Complaint Closing Statistics

1 complaints against Greenix Pest Control closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
1	Unanswered

1 complaints against Greenix Pest Control

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5/11/2026

RESPONSE: Complaint was not answered Amount in Dispute: $500.00 Amount Settled: $0.00

Customer Complaint

4/15/2026

Greenix company has very poor business practices. There way of getting ride of mice. Brings in more. I've been with this business for 6 months and still have mice. I wish that I could send you pictures. I don't even have friends over because of all the mice. And they keep on harassing me about a payment that I'm not going to pay a company of any kind. That does not stand behind there false promises and product. They black boxes outside and they were under 11 inches of snow for 2 months. How did they work under snow. The box traps they have giving me The mice make nests in them. I have several holes all over my house. Even in the ceiling. I have to wash pans and dishes every time I want to cook and eat. I basically have a infasation A sarm I have a brand new stove and they come out of it when I turn it on Resolution Sought I would like for them to come and get there stuff and refund all moneys that i have giving greenix. I told them months ago to come and get there stuff. And they want me to pay $299.00 early termation fee for not doing there job

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