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Greenyard Recycling complaints

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12375 Central Avenue
Chino, CA 91710 | Get Directions

(818) 531-8099

https://greenyardrecyclinginc....

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Total Amount in Dispute:
$0.00

Total Amount Settled:
$0.00

Complaint Experience

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Our records indicate the company failed to respond to the one complaint brought to its attention.

Complaint Closing Statistics

1 complaints against Greenyard Recycling closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
1	Unanswered

1 complaints against Greenyard Recycling

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10/23/2023

RESPONSE: Complaint was not answered Amount in Dispute: $0.00 Amount Settled: $0.00

Customer Complaint

9/27/2023

I been going to that business Greenyard recycling for many years previous owner doing business. This new owner she still people money to every customer, she my money every time I go there, she knows we can't go to Euclid because is far.0.8basket she have1only and pretend putting something so nobody can't use it .I think she should make more basket. 0.5, 0.7 ,0.4. sometime Custer have litter can and plastic they have no choice to put it on those basket 1 .3 or 1.5. And I am sure she steal from all customers. She did it to me. Thank you Resolution Sought More basket waking 0.5 0.7,and have it available to the customers and to stop scamming customers.

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