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Guaranteed Subpoena Service, Inc. complaints

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2009 Morris Avenue
Union, NJ 07083 | Get Directions

(800) 672-1952

http://www.served.com

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Total Amount in Dispute:
$85.00

Total Amount Settled:
$0.00

Complaint Experience

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Our records indicate the company failed to respond to the one complaint brought to its attention.

Complaint Closing Statistics

1 complaints against Guaranteed Subpoena Service, Inc. closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
1	Unanswered

1 complaints against Guaranteed Subpoena Service, Inc.

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5/23/2022

RESPONSE: Complaint was not answered Amount in Dispute: $85.00 Amount Settled: $0.00

Customer Complaint

4/27/2022

They are not communicating with me this is second attempt they have made without any notice any time to be there for next attempt I'm on third attempt I do not want refund I want the person to be served they literally sat and waited for person to come when they arrived the servicer pulled off now of that isn't miscommunication I don't know what is Resolution Sought I want the service I have requested to be fulfilled and I'd like for the service to communicate nobody sits home all day waiting to be served ask for a time before u send someone out again

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