Find a reputable business?

Complaints and Resolutions

Guns Valley complaints

Read Complaints File Complaint View Full Report

7395 Weymouth Road
Hammonton, NJ 08037 | Get Directions

(402) 495-5437

http://www.gunsvalley.com

File a complaint in less than 5 minutes!

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

File Complaint

Total Amount in Dispute:
$295.00

Total Amount Settled:
$0.00

Complaint Experience

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Our complaint history for this company shows that the business has not responded to customer complaints brought to its attention.

Complaint Closing Statistics

2 complaints against Guns Valley closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
2	Unanswered

2 complaints against Guns Valley

Sort by

9/20/2022

RESPONSE: Complaint was not answered Amount in Dispute: $205.00 Amount Settled: $0.00

Customer Complaint

6/3/2022

I ordered supplies and sent money via Zelle as instructed. I received an order number, but no shipping information or shipment was sent. The email address has been taken down. I have been lied to and cheated out of my supplies and money. Resolution Sought I would prefer the items purchased, but will settle for the return of my funds, $205.00 dollars.

9/20/2022

RESPONSE: Complaint was not answered Amount in Dispute: $90.00 Amount Settled: $0.00

Customer Complaint

3/3/2022

On Feb. 2 I bought small rifle primers (1000) from Fireman Valley In New Jersey. The product was advertised as in stock. On Feb. 7 their tracking site said 'On the Way'. Numerous attempts to contacted them by email have gone unanswered. Was able to contact them a few times by their 'chat ' thing. Last being a person by the name 'Adomo' or the like. Was refused a telephone number to talk to someone in person. Anyway the man I spoke to said the product will be there in 2-3 days. These people tracking thing (as of Feb. 7) says "On The Way" It hasn't been seen. Paid $90 a month ago. It isn't here, they refuse to give me a phone number, and have NEVER returned an email inquiry. Resolution Sought WANT my money back. It has been a month sense I bought something advertised as 'IN STOCK'. These people will not respond to email inquires, Have not received what I paid $90 for and cannot get an answer from them at all.

First Name:

Last Name:

Email Address:

Password:

Are you: Male Female

Profile