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H.A. Irish Tree Service complaints

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784 142nd Avenue
Wayland, MI 49348 | Get Directions

(616) 878-3111

http://www.hairishtreeservice....

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Total Amount in Dispute:
$0.00

Total Amount Settled:
$0.00

Complaint Experience

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Our records indicate the company failed to respond to the one complaint brought to its attention.

Complaint Closing Statistics

1 complaints against H.A. Irish Tree Service closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
1	Unanswered

1 complaints against H.A. Irish Tree Service

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5/19/2022

RESPONSE: Complaint was not answered Amount in Dispute: $0.00 Amount Settled: $0.00

Customer Complaint

4/25/2022

Irish tree service come out an cut and trimmed trees. They were to cut wood into firewood and clean up brush and grind stumps. They did not clean up brush, nor did they cut all fire wood or grind stump. They also k nocked down railroad tie off retaining wall and did not replace it. I was more than kind to crew buying them subways for lunch. They left 1/3 of wood uncut. And left brush lay . Or raked it into a creek bed. Alot of it in yard where it fell off bobcat. I called every week for 5 weeks in a row to fix this. With no response. They did come back and cut wood. But have not ground stump or picked up brush. I want this resolved Resolution Sought Call me and clean up mess and grind stump

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