Find a reputable business?

Complaints and Resolutions

Headliners Barbershop complaints

Read Complaints File Complaint View Full Report

78 Buffalo Avenue Northwest
Concord, NC 28025 | Get Directions

File a complaint in less than 5 minutes!

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

File Complaint

Total Amount in Dispute:
$30.00

Total Amount Settled:
$0.00

Complaint Experience

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Our records indicate the company failed to respond to the one complaint brought to its attention.

Complaint Closing Statistics

1 complaints against Headliners Barbershop closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
1	Unanswered

1 complaints against Headliners Barbershop

Sort by

10/5/2025

RESPONSE: Complaint was not answered Amount in Dispute: $30.00 Amount Settled: $0.00

Customer Complaint

7/21/2025

I went too headliners Barbershop yesterday and I got my hair done but I told the barber too leave hair on my head too make the hair style fill out and he did my hair too close and he did not go by the picture i gave him His name is mr Larry and I am not happy because my hair is too short and will not be doing business anymore with them I paid him 30 dollar's for nothing he is not a good barber at headliners barber 77 Buffalo Ave nw#89 concord nc 704-262-9512 not happy at all my hair is not like the picture I sent him he doesn't listen and didn't listen to me I told him too leave a good bit of hair on my head but he didn't he cut it too short I look like a man instead of a woman send a letter too 77 buffalo Ave Nw#89 concord nc 28025 Resolution Sought Fire mr Larry and send a letter to them

First Name:

Last Name:

Email Address:

Password:

Are you: Male Female

Profile