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Health and Style Institute complaints

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2450 Piedmont Road NE, Suites 300 & 100
Atlanta, GA 30324 | Get Directions

(404) 736-6777

https://healthandstyle.edu/

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Total Amount in Dispute:
$0.00

Total Amount Settled:
$0.00

Complaint Experience

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Our records indicate the company failed to respond to the one complaint brought to its attention.

Complaint Closing Statistics

1 complaints against Health and Style Institute closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
1	Unanswered

1 complaints against Health and Style Institute

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4/4/2024

RESPONSE: Complaint was not answered Amount in Dispute: $0.00 Amount Settled: $0.00

Customer Complaint

3/11/2024

I was currently attending The Atlanta location address is 2450 piedmont rd ne Atlanta ga 30324. I was called in the office for a meeting because of a complaint a client left the client stated she didn't like a service and I didn't have good customer service and the client also mentioned that the teacher watched me mistreat her and never said anything so to my acknowledge my behavior was ok because my teacher never said anything about it . I don't feel that was a good enough reason to kick me out of school knowing that I was half way done. I have been at school for over a year now never had any problems or consultations with any one into now Resolution Sought I would like for them to give me a copy of my transcript so I can get a transfer to go to another school because it's unfair for them to hold my paper work for a unfair decision that they made

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