Complaints for Healthydiet.com in Hemet, CA - 13149402

1380 West Florida Suite #46
Hemet, CA 92543 | Get Directions

(877) 620-1226

http://www.healthydiet.com

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Total Amount in Dispute:
$0.00

Total Amount Settled:
$0.00

Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Complainants allege they place internet orders for various health products which they never receive. Customers complain their charge or debit cards are billed for the amount of the order, but their merchandise is not shipped. Many complainants also report difficulty contacting the company to inquire on the status of their orders or to request credits or refunds. To date, all complaints are unanswered.

Complaint Closing Statistics

0 complaints against Healthydiet.com closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Complaints and Resolutions

Healthydiet.com complaints