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Healty Home Solar, Inc. complaints

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4025 Tampa Road, Suite 1111
Oldsmar, FL 34677-3213 | Get Directions

(800) 317-0884

https://healthyhomesolar.com/

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Total Amount in Dispute:
$3,200.00

Total Amount Settled:
$0.00

Complaint Experience

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Our records indicate the company failed to respond to the one complaint brought to its attention.

Complaint Closing Statistics

1 complaints against Healty Home Solar, Inc. closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
1	Unanswered

1 complaints against Healty Home Solar, Inc.

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9/14/2021

RESPONSE: Complaint was not answered Amount in Dispute: $3,200.00 Amount Settled: $0.00

Customer Complaint

8/19/2021

I've been dealing with this company since December 2020. One problem after another. One delay after another. One excuse after another. Finally system has been installed and FPL has connected to it. I'm owed $3200 per the contract signed on December 2020. I cannot get any one to respond or answer my text messages. I have a copy of the contract. Resolution Sought Pay me $3200 stat.

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