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Henry Law Firm complaints

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825 Gate Blvd, Suite 106
Garden City, NY 11530 | Get Directions

(516) 366-4367

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Total Amount in Dispute:
$2,500.00

Total Amount Settled:
$0.00

Complaint Experience

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

We have received no complaints against this company.

Complaint Closing Statistics

1 complaints against Henry Law Firm closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
1	Unanswered

1 complaints against Henry Law Firm

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11/17/2021

RESPONSE: No response term assigned Amount in Dispute: $2,500.00 Amount Settled: $0.00

Customer Complaint

10/15/2021

I've paid Chauncey Henry $2500 to be my lawyer in a custody case for my cousin. The case was paid for in full back in March and the lawyer never took care of the case. Chauncey Henry kept giving me the run around and we never went to court the case went no where. Resolution Sought I want my money back in full.

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