Find a reputable business?

Customer Reviews

hhgregg, Inc. reviews

Read Reviews File Complaint Write Your Review View Full Report

4151 East 96th Street
Indianapolis, IN 46240 | Get Directions

(317) 848-8710

http://www.hhgregg.com

Customer Rating

based on 1 review.

Ratings Breakdown

	0 Reviews
	0 Reviews
	0 Reviews
	0 Reviews
	1 Review

Add Your Review

Select Your Rating

Choose the number of stars (by rolling over them) and then click (3 stars default)

General Guidelines

Review Guidelines To post a company review, please follow these guidelines:

Your review should reflect your experience with the business within the last twelve months.
Please do not post a false review. We will not accept and will immediately remove any review, favorable or not, that we believe is not an assessment of the writer’s actual experience with the business. BCA does not accept reviews from current or former employees of the subject business, or from individuals who have received compensation for writing a review.
Detailed descriptions of your experience are always the best. Put yourself in the position of the reader and add information that will assist the reader in assessing the business.

*Of course, you can always edit or remove your reviews at a later date.

Important Notice to Anyone Posting a Review: Business Consumer Alliance reserves the right to remove any review. Because of the large volume of public inquiries we receive, we cannot respond to individual inquiries related to the reason we have removed a review.

Go to our FAQ page to see our Review Policy

Tell Us What You Think!

Summary of Review

125 characters remaining | 125 total characters allowed

Your Review of the Business

3000 characters remaining | 3000 total characters allowed

Submit Review

Customer Reviews

Showing 1 recent review for hhgregg, Inc.

Sort by

Thomas L.

Posted on 7/11/2016

Terrible customer service

Purchased 55” TV through website
Screen began to fail after 2 weeks so I want to return
Web site says online sales can be returned to ANY HH Gregg store
Took TV to store & they refused to accept it. Said I had to Web Services
Called Web Services. Finally got an operator after waiting over 30 minutes
Web Services told me to take TV back to store for my refund
Finally had to get a district manager on the line to tell local store manager to take TV back
2nd trip in 2 days to return. 3 hours of time plus gas and tolls for each trip
Store manager “stepped out for a few minutes” when I arrived and never did show up to speak with me
Sales associate was very unfriendly when she finally did fill out papers for the return
No apologies or compensation for the hassle

Was this Review…?

Flag This Review

First Name:

Last Name:

Email Address:

Password:

Are you: Male Female

Profile