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High Hitter Hydraulics complaints

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6276 East Tropical Parkway
Las Vegas, NV 89115 | Get Directions

(702) 741-2289

http://www.highhitterhydraulic...

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Total Amount in Dispute:
$10,000.00

Total Amount Settled:
$0.00

Complaint Experience

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Our records indicate the company failed to respond to the one complaint brought to its attention.

Complaint Closing Statistics

1 complaints against High Hitter Hydraulics closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
1	Unanswered

1 complaints against High Hitter Hydraulics

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2/14/2024

RESPONSE: Complaint was not answered Amount in Dispute: $10,000.00 Amount Settled: $0.00

Customer Complaint

1/19/2024

I took my lowrider to High hitter hydraulics in 2021 and he still has my car to this day. Daniel Davis built my car from the ground up and I have spent over 40 thousand dollars with him and he comes with excuse after excuse while my car is not done when he is the one that built it. Everything I asked for as far as my car he hasn't done or in my opinion even tried to do because he never had intentions on doing my car the way I asked even though I've spent a bunch of money with him. Now he's hiding and keeping the shop closed up because he's doing bad business and from my understanding he's been doing this to other customers as well. Resolution Sought I want my car done the way I asked him to do it or give me $5000 back so I can take it to a shop that's going to get my car done correctly.

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