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Hitzke & Ferran LLP complaints

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100 Oceangate Suite 1100
Long Beach, CA 90802 | Get Directions

(562) 437-2807

http://www.hitzkelaw.com

Monday - Friday: 8:00am - 5:00pm

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Total Amount in Dispute:
$55,000.00

Total Amount Settled:
$0.00

Complaint Experience

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Our records indicate the company failed to respond to the one complaint brought to its attention.

Complaint Closing Statistics

1 complaints against Hitzke & Ferran LLP closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
1	Unanswered

1 complaints against Hitzke & Ferran LLP

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1/1/2023

RESPONSE: Complaint was not answered Amount in Dispute: $55,000.00 Amount Settled: $0.00

Customer Complaint

12/6/2022

17 years of my life have been wasted trusting Daniel Hitzke. Thankfully I get medical care from the VA. If I had to rely on this lawyer to help me like I hired him to in 2005, I would've ended my life because the pain from my work injury has ruined my life. Hitzke can't even bother to return ONE phone call in a month that I've left messages with the rude staff who works for him. I would NEVER recommend Daniel Hitzke to ANYONE if you need help in a workers comp case. Look elsewhere. Resolution Sought Since the insurance company has NOT provided ONGOING medical for my back get them to go with Medicare set aside like they tried to do before. Return phone calls sooner than 30 days.

1/1/2023

RESPONSE: Complaint was not answered Amount in Dispute: $55,000.00 Amount Settled: $0.00

Customer Complaint

12/6/2022

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