Complaints for Hollywood Casting in North Hollywood, CA

11135 Magnolia Blvd. Suite C 120
North Hollywood, CA 91601 | Get Directions

(818) 769-9707

http://www.gohollywoodcasting....

File a complaint in less than 5 minutes!

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

File Complaint

Total Amount in Dispute:
$0.00

Total Amount Settled:
$0.00

Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Complainants allege that the company fails to disclose fees associated with their services. Customers complain after repeated interviews and meetings clients learn they must pay for headshot photos, or a website to promote their talent. Some complainants allege after paying fees, the company failed to contact them at all. Others complain when attempting to cancel services, the company claims that the fees paid went to another company, and not to them.

The company responds to most complaints by disputing the complainants allegations, and stating they are willing to perform services as outlined in their contract.

Complaint Closing Statistics

0 complaints against Hollywood Casting closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Complaints and Resolutions

Hollywood Casting complaints