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Humanomics Insurance Services, Inc. complaints

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15600 Devonshire Street, Suite 212
Granda Hills, CA 91344 | Get Directions

(877) 315-4195

http://www.humanomics.com/

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Total Amount in Dispute:
$100,000.00

Total Amount Settled:
$0.00

Complaint Experience

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Our records indicate the company failed to respond to the one complaint brought to its attention.

Complaint Closing Statistics

1 complaints against Humanomics Insurance Services, Inc. closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
1	Unanswered

1 complaints against Humanomics Insurance Services, Inc.

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11/1/2023

RESPONSE: Complaint was not answered Amount in Dispute: $100,000.00 Amount Settled: $0.00

Customer Complaint

9/26/2023

This company lied about my brother's life insurance after telling me yes he had a policy and yes I was the beneficiary and just needed to give them a copy of the death certificate when I called back again then denied he ever had insurance and yet mail came showing the amount the policy had collected and paid out for the year weeks later as if he was still alive . These people scammed me. I hired a lawyer and they stone walled the lawyer. Resolution Sought These people are responsible to pay the life insurance policy my brother was entitled to.

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