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Hunter Warfield Inc. complaints

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4620 Woodland Corporate Blvd.
Tampa, FL 33614-2415 | Get Directions

(888) 494-9120

https://www.residentinterface....

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Total Amount in Dispute:
$0.00

Total Amount Settled:
$0.00

Complaint Experience

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Our records indicate the company failed to respond to the one complaint brought to its attention.

Complaint Closing Statistics

1 complaints against Hunter Warfield Inc. closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
1	Unanswered

1 complaints against Hunter Warfield Inc.

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10/18/2023

RESPONSE: Complaint was not answered Amount in Dispute: $0.00 Amount Settled: $0.00

Customer Complaint

9/22/2023

Hunter Warfield is a collection agency located in Tampa, Florida They were assigned an account from a previous landlord I had two years ago. So I have tried to contact them many times to discuss some kind of settlement to bring my account current. The first guy told me that I was responsible for the whole amount of the collection and that they would not take anything less. So I called again today to speak to a manager to see if again possibly I would be able to settle this account, so after being passed around to different people never a manger to fix the problem all I keep getting is rude customer service agents that must need to meet some type of quota ,because no one is given me a remedy to clear up the issue. I have asked Hunter Warfield to please send me the original debt that was sent to them by the creditor, first one lady said 24-48 hours then the next person says they have 30days to do this . However as the consumer they should be getting me this requested info. I spoke to Andrea I again asked for a manager because apparently the customer service have no clue what's going on or how to help. Andrea stated to me ,that I had called them to many times today, I stated to her that they have called me a 100 times a day trying to collect the debt. So why can't I call to get info I requested which is the original debt which by law I am entitled to, These people are in experienced and have no right to deny me the paperwork and or to speak to management about the issue at Resolution Sought I would like for them to send me the original debt letter ASAP .that was received from the creditor that reported the debt to them as by law it is my right to have it. I know there a collection agency , so asking them to have a bit more customer service attention to clients is a lost.

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