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Hunters Chase of Miamisburg complaints

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2550 Steeplechase Drive
Miamisburg, OH 45342 | Get Directions

(937) 442-8956

https://connorgroup.com/apartm...

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Total Amount in Dispute:
$1,250.00

Total Amount Settled:
$0.00

Complaint Experience

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Our records indicate the company failed to respond to the one complaint brought to its attention.

Complaint Closing Statistics

1 complaints against Hunters Chase of Miamisburg closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
1	Unanswered

1 complaints against Hunters Chase of Miamisburg

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8/24/2022

RESPONSE: Complaint was not answered Amount in Dispute: $1,250.00 Amount Settled: $0.00

Customer Complaint

7/29/2022

When I signed for an apartment was not the one I was shown before signing the lease, I was told after signing the lease, oh by the way you will be having a different apartment. The mouse is extremely loud with music, neighbors fighting, loud fast cars, and several things that were reported that needs fixed within 2 days I moved in and reported and mentioned again twice to office to take care of the problems! Each time was told it would be taken care of. Another is maintenance knocking on my door at 9:30 in the evening without notice. I live alone and have a job that requires getting up early! My nerves are shot and my dog is afraid to go outside for the noises mentioned above! Office management will not listen and I don't want to be there and need to leave. I'm pretty much told i was stuck there due to lease. Resolution Sought Help me leave this obnoxious apartment

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