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Huntsville Property Managers complaints

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7900 Bailey Cove Road SE #D1
Huntsville, AL 35802 | Get Directions

(256) 667-2300

http://huntsvillepropertymanag...

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Total Amount in Dispute:
$0.00

Total Amount Settled:
$0.00

Complaint Experience

100%

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Our complaint history for this company shows that the one complaint brought to the company’s attention was responded to and given proper consideration.

Complaint Closing Statistics

1 complaints against Huntsville Property Managers closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
1	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

1 complaints against Huntsville Property Managers

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3/24/2022

RESPONSE: Agreed to make an adjustment Amount in Dispute: $0.00 Amount Settled: $0.00

Customer Complaint

3/10/2022

I have compliant about Huntsville Property Managers of Huntsville ..Every Since I lived here I been having plumbing problems ..Nov/ 2021 I didn't have no oven to cook for Thanksgiving nor December ..The Officer Manager Darin ....didn't see no rush ..Huntsville Utilities told me my water and sewer was high at that time I was experiencing toilet running consistently. So my Monthly bills was high..Then My refrigerator went out ..and til this day I still don't have one...he trying to evict me ..& not even trying to work nothing out. Resolution Sought Take some fees away send me a refrigerator so ...I can continue to stay and live life til I decide to move

Company Response

3/11/2022

We have ordered the new appliance. None are currently available as I have explained to the tenant. Once our back order has been shipped, it will be installed. We can help a lot of things, but the current, global manufacturing slowdowns and shortcomings is something outside of our control!

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