Find a reputable business?

Complaints and Resolutions

Hustler Sports Center complaints

Read Complaints File Complaint View Full Report

8016 North Solon Road
Richmond, IL 60071 | Get Directions

(815) 675-1740

http://hustlersport.com/

File a complaint in less than 5 minutes!

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

File Complaint

Total Amount in Dispute:
$400.00

Total Amount Settled:
$0.00

Complaint Experience

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Our records indicate the company failed to respond to the one complaint brought to its attention.

Complaint Closing Statistics

1 complaints against Hustler Sports Center closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
1	Unanswered

1 complaints against Hustler Sports Center

Sort by

6/29/2022

RESPONSE: Complaint was not answered Amount in Dispute: $400.00 Amount Settled: $0.00

Customer Complaint

6/3/2022

Refusal to accept national credit card; expectations to send product ordered prior to receiving guaranteed payment upon receipt of item ordered. Red flags present with genuine sales completion and false intentions of business. NEVER pay in advance for receipt of product mdse. ordered and expected to be delivered. Stated mdse. would be shipped on specific date-NEVER was-and yet "Hustler " Sports Center expected to receive pymnt for nothing being shipped as was stated would be in text. BEWARE He pretended it was sent April 19th. Then said we'd receive by May 18th. NOW he demanded payment first. Absolute RED FLAGS Resolution Sought Product sent, and upon receipt major credit card will pay for actual mdse sent

First Name:

Last Name:

Email Address:

Password:

Are you: Male Female

Profile