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I Q Global Networks complaints

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4810 North Crescent Blvd.
Pennsauken, NJ 08110 | Get Directions

(856) 661-1414

http://www.iqgn.net

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Total Amount in Dispute:
$0.00

Total Amount Settled:
$0.00

Complaint Experience

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Our records indicate the company failed to respond to the one complaint brought to its attention.

Complaint Closing Statistics

1 complaints against I Q Global Networks closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
1	Unanswered

1 complaints against I Q Global Networks

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12/28/2022

RESPONSE: Complaint was not answered Amount in Dispute: $0.00 Amount Settled: $0.00

Customer Complaint

12/2/2022

Took ipad to get a estimate for port to see how much it would cost to repair man gave a receipt and states would call for estimate when did last on line said would cost 300 told her would pick up my iPad instead after a went to pick up my iPad she had the tablet apart explaining what was problem and proceeded to just slap the tablet together and was trying to hide the fact that they broke the screen and stated to me that to open tablet had to break screen was very upset and stated I had other tablet fix not once they broke screen she try to give me back my tablet with the screen broken told them they do bad business and left with my iPad she tried to call gave many excuses but not once said anything about to restore my iPad the way it was. Resolution Sought Fix my screen and that is that.

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