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ICar Sales LLC complaints

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917 South Claremont Street
San Mateo, CA 94402 | Get Directions

(650) 931-7255

http://www.icarsalesllc.mycars...

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Total Amount in Dispute:
$0.00

Total Amount Settled:
$0.00

Complaint Experience

100%

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

We have received no complaints against this company.

Complaint Closing Statistics

1 complaints against ICar Sales LLC closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
1	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

1 complaints against ICar Sales LLC

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5/4/2025

RESPONSE: Agreed to make an adjustment Amount in Dispute: Amount Settled: $0.00

Customer Complaint

4/28/2025

Purchased vehicle 6/2024, from this date until today have not received title or plates. Only have paper plates. I only have temp sticker for registration. DMV refuse to give me anything now. DMV says I have to contact dealership, After June 2025 I will not be able to drive my vehicle. Dealership says they are going to go to DMV to help me. I work with Uber and Lyft and Lyft cancelled my account and Uber will not allow me to access airport jobs. Police are constantly stopping me because I don't have license plates. I asked dealership last week to please help me with this issue or take your car back and give me my money back. I went to police but they said it was not a crime and to contact BCA Resolution Sought Send registration and plates or refund money

Company Response

5/2/2025

Per consumer: Matter is resolved

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