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ICON Studios complaints

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696 Somerset Terrace NE
Atlanta, GA 30306 | Get Directions

(770) 462-8600

http://www.iconstudio.us

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Total Amount in Dispute:
$3,000.00

Total Amount Settled:
$0.00

Complaint Experience

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Our records indicate the company failed to respond to the one complaint brought to its attention.

Complaint Closing Statistics

1 complaints against ICON Studios closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
1	Unanswered

1 complaints against ICON Studios

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11/23/2021

RESPONSE: Complaint was not answered Amount in Dispute: $3,000.00 Amount Settled: $0.00

Customer Complaint

10/28/2021

I put in an application for a modeling company I got called back and they said they wanted me to come in for a photo shoot so I asked they if I had to put any money down and they said only 50 dollars for the deposit but I will get it back if I come on time. so I went for the photo shoot it went well till I had to go to there office to talk to them then they said I to put down 400 dollars then do monthly payments which was basically 3000 dollars. Then the lady to me to sign some papers which I'm thinking it was just regular papers I sign when I'm at the the bank or something small like that so I didn't read the paper just to find out that it was a contract which I found out after I left the building so now I'm trying to see how to get out of the contract. Resolution Sought Release me from the contract cause I did not fully understand what was going on and plus they not even sure if the going to be able to give me work. so I don't want to waste my time cause I think they are a scam. so I want them to let me go cause I feel like they were hiding things and having me pay for something that don't even cost that much, cause I even ask them to take me off of auto pay and they said they can't do that that made me even feel more weird about the whole thing so I need your

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