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iHome Realty Group LLC complaints

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9913 3rd Avenue
Brooklyn, NY 11209 | Get Directions

(718) 500-2928

http://www.ihomere.com

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Total Amount in Dispute:
$0.00

Total Amount Settled:
$0.00

Complaint Experience

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Our records indicate the company failed to respond to the one complaint brought to its attention.

Complaint Closing Statistics

1 complaints against iHome Realty Group LLC closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
1	Unanswered

1 complaints against iHome Realty Group LLC

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6/23/2024

RESPONSE: Complaint was not answered Amount in Dispute: $0.00 Amount Settled: $0.00

Customer Complaint

5/28/2024

An agent who currently works for Ms. Chyrva the co-founder of iHome Realty Group LLC has been very aggressively harassing my family for a month, repeatedly trespassing onto my property times, inappropriately speaking with family members about the sale of my home which does not concern them, badgering my spouse and I and intruding by calling my person cell phone number which I never shared with her during my work hours. All this despite being told many times that her services are not needed. When complaints were received by Ms. Chyrva, she expressed that she specifically and intentionally trains her staff to resort to such aggressive harassment tactics, "whatever it takes to sign a client." Resolution Sought Business to be cited for using unlawful tactics that infringe upon the rights of private citizens.

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