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In and Out Handyman Services complaints

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20836 Hall Road #324
Clinton Township, MI 48038 | Get Directions

(586) 859-0082

https://east-michigan.inandout...

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Total Amount in Dispute:
$800.00

Total Amount Settled:
$0.00

Complaint Experience

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Our records indicate the company failed to respond to the one complaint brought to its attention.

Complaint Closing Statistics

1 complaints against In and Out Handyman Services closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
1	Unanswered

1 complaints against In and Out Handyman Services

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12/25/2022

RESPONSE: Complaint was not answered Amount in Dispute: $800.00 Amount Settled: $0.00

Customer Complaint

11/28/2022

My installed screen door was never installed properly. Attempted 4 times. Eventually told that it was my fault. When asked about licenses, not provided. Basement floor was not painted, he used old Epoxy which lifted from the floor. Badgered the Owner Steve. He came and put some other Epoxy over the lifted patches from the previos job. A patch job was given. Left the basement stairwell stained from Epoxy. Infuriated. Start to file a Small Claim until I saw this. I have receipts and pictures to verify as such. I've been taken. It took 3 weeks or more on 2 occasions to retify concerns and complaints. Resolution Sought Refund. I would want to hire a Legitimate Company to do the work

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