Find a reputable business?

Complaints and Resolutions

InComm Financial Services, Inc. complaints

Read Complaints File Complaint View Full Report

P.O. Box 826
Fortson, GA 31808 | Get Directions

(855) 721-5041

http://www.momentumcardbalance...

File a complaint in less than 5 minutes!

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

File Complaint

Total Amount in Dispute:
$7,757.00

Total Amount Settled:
$313.00

Complaint Experience

13%

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Our complaint history for this company shows the company gave proper consideration to some complaints presented to them.

Although in some cases the company failed to respond to complaints.

Complaint Closing Statistics

15 complaints against InComm Financial Services, Inc. closed in last 3 years.

Complaints	Type of response
2	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
13	Unanswered

15 complaints against InComm Financial Services, Inc.

Sort by

4/10/2024

RESPONSE: Complaint was not answered Amount in Dispute: $5,716.38 Amount Settled: $0.00

Customer Complaint

3/15/2024

I cashed my check at a money mart location, they asked me if I wanted to deposit that amount on a prepaid momentum debit card, I said yes and the lady who cashed my check gave me a card that wasn't associated with my account she gave me a fake card and then I realized that there was no money in my account because she withdrew everything at an ATM off the actual card that she had loaded the funds on to. Resolution Sought Refund my money back, currently waiting on a check in the mail which I was told was issued out to me on Feb 22, 2024, I have yet to receive it. I should have received it by now!!!!!

3/17/2024

RESPONSE: Complaint was not answered Amount in Dispute: $200.00 Amount Settled: $0.00

Customer Complaint

2/20/2024

I have 2 gift cards with $100 balance on each card. I have been unable to use them at the retailers listed even though they show active with the full balance. I have now spent hours at the retailers trying to use these cards, which has been mortifying. I want a full refund of the cards value. I will file a lawsuit if this is not rectified. Resolution Sought I want a full refund.

Load More Complaints

First Name:

Last Name:

Email Address:

Password:

Are you: Male Female

Profile