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Indian Creek Mobile Home & RV Park complaints

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59680 CA-299
Douglas City, CA 96024 | Get Directions

(530) 623-6332

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Total Amount in Dispute:
$15,000.00

Total Amount Settled:
$0.00

Complaint Experience

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Our records indicate the company failed to respond to the one complaint brought to its attention.

Complaint Closing Statistics

1 complaints against Indian Creek Mobile Home & RV Park closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
1	Unanswered

1 complaints against Indian Creek Mobile Home & RV Park

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4/11/2022

RESPONSE: Complaint was not answered Amount in Dispute: $15,000.00 Amount Settled: $0.00

Customer Complaint

3/16/2022

I purchased a travel trailer and when I went to pick it up there was people squatting in it in the trailer park . The sheriff said I was going to have to evict them. That was before the pandemic . They have collected 400$ a month for almost two years on a unregistered trailer that I own and I haven't received anything as the owner. It's been stolen from me but since it's on private property and the people won't get out of it and somehow I'm the one who has to evict them when I don't want them in it to begin with. The park has collected 15000 on my trailer since I purchased it when it's illegal to rent to a unregistered trailer. They should either purchase it from me or I should be entitled to a large amount of the money they have made off a trailer I own . Please help me with this thank you. Resolution Sought I should receive rent money collected by the park since I've purchased the trailer and haven't been able to remove it from the park, they broke the law for renting a space out to a unregistered trailer and I should receive money for all damages to my property while it's been on there property. They prevented me from obtaining my travel trailer so they can keep receiving monthly rent money and holding me responsible for evicting them. Its complicated but I can explain better over the phone

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