Infiniti of Lynbrook complaints

I'm writing this email because I am a customer in a challenging and unfortunate situation. I recently purchased a pre-owned white 2017 Q50s 400 sport. I put 6000 miles in the short time that I had it. The first time I had an issue with my car was when I went to get it inspected, and it wouldn't pass inspection locally, so I took it to the Infinity service dealership in Lynbrook, Long Island. They didn't tell me what the issue was with the car, but they inspected my car. A few months later, In April of 2022, I was driving and started having electrical problems with my vehicle. It was glitching; the windows were not going down, nor were the doors opening or closing. Once again, I took it to the dealership. Frank, the service dealership manager of the Lynbrook location, said he would look into the problem and keep me updated. He did the complete opposite; their customer service was horrible, and he (Frank) did not transparently communicate to me what was going on. After a few days of absolutely no communication, I called Frank, and he then advised me that "a fuse in the car keeps blowing, but he can't identify the problem." Fast-forwarding to a week without my car, I told him this was a massive inconvenience because I have a two-year-old child and no additional means of transportation. I reached out to his Manager Eddie who is the Manager at the Infinity Dealership of Lynbrook, to explain the issues that I was having. Frank then says he will try to p Resolution Sought Unprofessional and horrible customer service. Reimburse for wasting my money, time and inconvenience

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