Complaints for Infinology, Inc. in Los Angeles, CA

P.O. Box 450
Los Angeles, CA 90010 | Get Directions

(877) 883-2248

http://www.infinology.com

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Total Amount in Dispute:
$0.00

Total Amount Settled:
$0.00

Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Infinology sold its assets on April 23, 2007, to Trip.net. Trip.net is not responsible for any liabilities or complaints prior to this date. The previous owner, Max Lun operates Theous Corporation and Sophea. A separate report is available upon request. Customers who did business with Infinology before April 23, 2007, may want to contact the previous owner.

Customers who transacted business after the date of the ownership change may contact the new owner of Infinology at P.O. Box 207, South Berwick, ME 03908. The company's phone number is (281) 675-7350. The current company provides web hosting services.

Complaint Closing Statistics

0 complaints against Infinology, Inc. closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Complaints and Resolutions

Infinology, Inc. complaints