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Information Professionals Real Estate School complaints

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14738 S. Cicero Avenue
Midlothian , IL 60445 | Get Directions

(708) 687-8049

http://www.illinoisrealestatec...

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Total Amount in Dispute:
$600.00

Total Amount Settled:
$0.00

Complaint Experience

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Our records indicate the company failed to respond to the one complaint brought to its attention.

Complaint Closing Statistics

1 complaints against Information Professionals Real Estate School closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
1	Unanswered

1 complaints against Information Professionals Real Estate School

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2/24/2022

RESPONSE: Complaint was not answered Amount in Dispute: $600.00 Amount Settled: $0.00

Customer Complaint

1/31/2022

This school offers 2 classes to obtain your Realestate brokers license. First class is a 60hour class and 2nd class is a 15 hour class. They first make you pay 499.00 to take the 60 hour class you have to pass a test for midterm A in order to continue to the 15 hour class. Well I took that class passed my midterm A test and then paid another 100 to move on to 15 hour class , after that I had to take a midterm B and final exam so I can move on to be able to take my state test . I passed my midterm and final exam as well , when I called to obtain my transcript to be able to go and take my state test I was told I never took the 60 hour class and never took the test and that I only attended 2 classes. At this point I'm frustrated because they took my money and now they are saying I can't do nothing about it to get it back so I can go to another school that will actually be honest. Resolution Sought I would like to get this mistake taken care of and for them to send my passing transcripts to the state of Illinois so I can take my state test and get my Realestate license, or for them just to reimburse me my 599.00 dollars so I ca go to a different Realestate school, Please help me .

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