Find a reputable business?

Complaints and Resolutions

InstaLoan complaints

Read Complaints File Complaint View Full Report

15 Bull Street Suite 200
Savannah, GA 31401 | Get Directions

(478) 602-1001

http://www.instaloan.com

File a complaint in less than 5 minutes!

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

File Complaint

Total Amount in Dispute:
$1,500.00

Total Amount Settled:
$0.00

Complaint Experience

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Our records indicate the company failed to respond to the one complaint brought to its attention.

Complaint Closing Statistics

1 complaints against InstaLoan closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
1	Unanswered

1 complaints against InstaLoan

Sort by

11/29/2022

RESPONSE: Complaint was not answered Amount in Dispute: $1,500.00 Amount Settled: $0.00

Customer Complaint

11/2/2022

I feel I'm being ripped off by this by this company I thought it was 15 interest it turn out i been paying 245 dollars interest a month .like today i wen to pay 500 on my principal they told me they had to collect the interest today wen they payments are on the third of the month i already pay interest for this month witch my next interest is down on the third 3days from now i have paid in interest 1.000 dollars in interest only ..so i wanted to put 500 dollars on my principal today to lower my principal they told me it dint work like that that i needed to pay the interest from my 500 dollars wen my payment is down on the third of each month i feel i been taken advantage of like I'm sure many other of there customers. Resolution Sought My question is i made a loan in title max for 1500 as i understand it was 15 interest it turn out it was a daily interest coming to 245.00 a month payment .my payment is down on the 3th i tock 500 dollars to put on my. Principal they told me that i had to pay the interest today cost their billing cycle is on the 15th, so they don't let me deposit the 500 on my principal cause they needed to collect there interest today so my point is i see like there reaping off there customer??

First Name:

Last Name:

Email Address:

Password:

Are you: Male Female

Profile