Complaints for Instant Results Financial in Los Angeles, CA

515 South Flower Street Floor 36
Los Angeles, CA 90071 | Get Directions

(888) 836-5181

http://www.instantresultsfinan...

File a complaint in less than 5 minutes!

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

File Complaint

Total Amount in Dispute:
$0.00

Total Amount Settled:
$0.00

Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Complainants for this company allege unfulfilled contracts, deceptive sales practices, and inability to reach anyone at the company to ask questions or obtain a refund. Customers complain the company provided false information concerning buyers, escrow services and real estate transactions in connection with an offer to help them sell their timeshare. Customers complain they were asked for large advance fees totaling thousands of dollars which were explained as closing costs or escrow fees. Complainants allege they have been unable to reach the company by phone email or fax.

The company has responded in a few cases by advising the BBB that the matters had been resolved, or that a reund had been issued. Complainants have disputed the responses, advising the BBB that no sale transactions had actually closed, and no refunds had been received.

Complaint Closing Statistics

0 complaints against Instant Results Financial closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Complaints and Resolutions

Instant Results Financial complaints