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IWEYTO complaints

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9737 Warren Avenue
Oaklawn, IL 60453 | Get Directions

(205) 295-6529

https://www.iweyto.com/

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Total Amount in Dispute:
$65.00

Total Amount Settled:
$0.00

Complaint Experience

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Our records indicate the company failed to respond to the one complaint brought to its attention.

Complaint Closing Statistics

1 complaints against IWEYTO closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
1	Unanswered

1 complaints against IWEYTO

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12/14/2021

RESPONSE: Complaint was not answered Amount in Dispute: $64.88 Amount Settled: $0.00

Customer Complaint

11/18/2021

I bought exercise bike from them instead they send me a kid gray shirt. I told them show them what they send me so they told me they would send me exercise bike they gave me a track number that I looked up they say not in the system I told the company that they said me showing my exercise bike was suppose to be send to me me on November 16 didn't get it they told me they won't refund me. Resolution Sought Give me refund

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