Find a reputable business?

Complaints and Resolutions

J & R Fence and Deck LLC complaints

Read Complaints File Complaint View Full Report

14729 2nd Street
Hoagland, IN 46745 | Get Directions

(260) 615-8206

http://www.jrfenceanddeck.com

File a complaint in less than 5 minutes!

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

File Complaint

Total Amount in Dispute:
$0.00

Total Amount Settled:
$0.00

Complaint Experience

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Our records indicate the company failed to respond to the one complaint brought to its attention.

Complaint Closing Statistics

1 complaints against J & R Fence and Deck LLC closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
1	Unanswered

1 complaints against J & R Fence and Deck LLC

Sort by

10/24/2022

RESPONSE: Complaint was not answered Amount in Dispute: $0.00 Amount Settled: $0.00

Customer Complaint

9/28/2022

I hired this company early August start date scheduled for the 3rd week in August which I was fine with 3rd week came and gone no call no show from them when I contacted them they gave me an excuse for being behind and rescheduled for 09-05-2022 still no call contacted them again and they gave another excuse went to the 17th which they finally showed up on the 20th put the poles down an left when I complained about how the poles were placed I hadn't heard from them until today 09-26-2022 VERY UNPROFESSIONAL. Resolution Sought I don't feel like O shouldn't have to pay the remaining balance.

First Name:

Last Name:

Email Address:

Password:

Are you: Male Female

Profile