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Jaxson's Ice Cream Parlour reviews

128 South Federal Highway
Dania, FL 33004-3695
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(954) 923-4445

http://jaxsonsicecream.com

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Customer Reviews

Showing 1 recent review for Jaxson's Ice Cream Parlour

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Posted on 6/17/2020

Server had an attitude problem

We arrived at the restaurant and sat! While we was ordering our food the server had a attitude problem. Server name is sabitha! They gave us water in kids cup!! While me and my significant other is examining the scene. Everybody in each table got a big cup. I didn't even bother addressing it because I thought it was nothing major maybe it's just me! We order ice cream and it came stacked up (first time this ever happened) and we usually come every other week. No matter if it's a sundae or regular scoops. While trying to explain why we wanted our ice cream side by side because the kids want toppings that we don't like she just took the ice cream off the table aggressively and walked away! I requested for a manager at this time. Manager comes to the table she stated that the right way is the small cups And it's based on the SERVER as well.. so I asked her so when she serving our table things are getting done the right way she has several different tables in this section and clearly she is not doing the right thing. Me and My family is Estatic by the whole situation! Manager took out a double scoop ice cream off the bill!! I am currently sitting here writing this and it's a racist thing because she just gave this other two black couple small cups and got sat with 4 white people and they got big water cups lol. This is ridiculous!! I need someone higher than The manager to contact me. Because me and my family didn't get a sincere apology.