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Jay's Auto & Trading complaints

74 Highway 25 South
Aberdeen , MS 39730
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(662) 813-5055

http://www.jaysautotrading.com

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Total Amount in Dispute:
$1,500.00

Total Amount Settled:
$0.00

Complaint Experience

0%

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

Our records indicate the company failed to respond to the one complaint brought to its attention.

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Complaint Closing Statistics

1 complaints against Jay's Auto & Trading closed in last 3 years.
Complaints Type of response
0 Making a full refund, as the consumer requested
0 Making a partial refund
0 Agreed to make an adjustment
0 Refusing to make an adjustment
0 Refuse to adjust, relying on terms of agreement
1 Unanswered

1 complaints against Jay's Auto & Trading

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12/18/2022

RESPONSE: Complaint was not answered Amount in Dispute: $1,500.00 Amount Settled: $0.00

Customer Complaint

11/22/2022

On 8/19/22, at JAY'S AUTO & TRADING. I put down an $800.00 deposit on a 2014 Chevrolet Spark. There were other vehicles I was interested in but was told the down payments was between 1500 and 2500 dollars, this is after I was asked how much money I had to put down, I said 1000 or less, because I needed to get a vehicle because my car was totaled from a rear-end collision of my car. That I needed a vehicle that would take me back and forth 8 to 10 days every 2 weeks at my at Toyota in Blues Springs, Ms in which I drive 108 miles round trip every day I go to work. One of the salesman named Jeff, I was told and Joey? , both told me that they had a Chevrolet Spark I could get for 800 down. I said, "I need a car I can depend on to get me to work until at least 1/15/23 is when I plan on getting a new car. They assured me the car would be good until then and beyond. Three days later the car would not change out properly, the check engine light was flashing, I took the car back and was told nothing was wrong with the car because a new transmission was put in the car and other parts and told by Jeff that, If u feel like something is wrong with the car you fix it, we have done all we gonna do. I have changed all the Spark plugs, o2 sensor needs changing; can't put the new one in I bought, the old one that came out was put in with liquid metal and it shows stripped threads. I will attache diagnostic papers showing other parts need fixing. Resolution Sought Fix the vehicle, replace it, or refund my money per my rights under THE CONSUMER RIGHTS ACT OF 2015.

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