Complaints for JD Enterprise and Financial Services in Whittier, CA

15935 Whittier Blvd. Suite A
Whittier, CA 90603 | Get Directions

(877) 495-3328

http://www.jdefs.com

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Total Amount in Dispute:
$0.00

Total Amount Settled:
$0.00

Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Complainants allege collection issues such as difficulty obtaining proof of the debt owed from the company and high pressure collection tactics. In some cases complainants allege they have already paid or do not owe the debt in question and the company fails to remove information from their credit reports.~~The company generally responds to complaints by disputing the allegations stating the debt was purchased from the original creditor and that creditor purges their records once they sell the debt. In other cases the company offered settlement agreements agreed to remove accounts requested proof of payment or settlement to remove them from collections or apologized for improper treatment from their representatives.

Complaint Closing Statistics

0 complaints against JD Enterprise and Financial Services closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Complaints and Resolutions

JD Enterprise and Financial Services complaints