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Jefferson Wholesale, LLC complaints

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2020 Williams Blvd.
Kenner, LA 70062 | Get Directions

(504) 469-1074

http://www.jeffersonwholesale....

Monday - Saturday: 9am to 7pm

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Total Amount in Dispute:
$3,200.00

Total Amount Settled:
$0.00

Complaint Experience

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Our records indicate the company failed to respond to the one complaint brought to its attention.

Complaint Closing Statistics

1 complaints against Jefferson Wholesale, LLC closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
1	Unanswered

1 complaints against Jefferson Wholesale, LLC

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2/14/2022

RESPONSE: Complaint was not answered Amount in Dispute: $3,200.00 Amount Settled: $0.00

Customer Complaint

12/23/2021

Bought a car for $3,700 from Jefferson autoplex. The day after I bought the car I had to put a alternator on the car and it still didn't work. I got in touch with them they put a crankshaft sensor on it it still didn't work. I watched the man hook up a computer and just erase stuff so I asked the man could I get my money back or trade it in for another car he said no he said only thing he can do is fix with the motor and transmission. I also put a throttle body on there full coil packs spark plugs and it's still doing the same thing I have pictures videos December 21st on my wife birthday the car quit on this on the interstate and we almost got hit by 18 wheeler everything went black and sit on the side of the street for hours hours. I called him about 13 times yesterday call him by 20 time this morning and he still didn't respond all I'm asking is for another car or my money back Resolution Sought I want a refund all the money I paid for the car and the money for all the parts that I put on the car and I would like for them to be shut out of business thank you

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