Find a reputable business?

Complaints and Resolutions

JG Real Estate Solutions, LLC complaints

Read Complaints File Complaint View Full Report

42 South Man Street
Coopersburg, PA 18036 | Get Directions

(610) 282-4700

File a complaint in less than 5 minutes!

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

File Complaint

Total Amount in Dispute:
$10,000.00

Total Amount Settled:
$0.00

Complaint Experience

100%

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Our complaint history for this company shows that the one complaint brought to the company’s attention was responded to and given proper consideration.

Complaint Closing Statistics

1 complaints against JG Real Estate Solutions, LLC closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
1	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

1 complaints against JG Real Estate Solutions, LLC

Sort by

10/10/2021

RESPONSE: Agreed to make an adjustment Amount in Dispute: $10,000.00 Amount Settled: $0.00

Customer Complaint

8/26/2021

I entered into a contract with JG Real Estate Solutions, LLC. / John K. Katzbeck of Coopersburg, Pa. I gave him two checks totaling $10,000. To date, nothing has been done. There was a problem getting a construction loan and that has been the end of any conversations with Mr. Katzbeck. My realtor and myself have tried to reach Mr. Katzbeck to no avail. I am going to be 75 years old soon and I would just like to recoup my money. I don't know why all conversations with Mr Katzbeck stopped. Please help me. Resolution Sought Refund my $10,000.00

Company Response

9/28/2021

I am also 75 years old, this lady is working with another realtor and she signed two agreements one on a lot and another on a construction agreement with a $5000.00 deposit hold on time slot, which I did. I gave her Realtor Advise. Her problem is her daughter left her and her daughter was to help pay, that's not my fault, it's hers. I have seen so many of these cases before. I told her that I would give her $5,000.00 on last deposit but the construction was forgiven by agreement.

First Name:

Last Name:

Email Address:

Password:

Are you: Male Female

Profile