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Jiggies Truck & Auto Sales complaints

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1434 Edgefield Road
North Augusta, SC 29860 | Get Directions

(803) 278-1055

http://jiggiesautosales.com

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Total Amount in Dispute:
$1,700.00

Total Amount Settled:
$0.00

Complaint Experience

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Our records indicate the company failed to respond to the one complaint brought to its attention.

Complaint Closing Statistics

1 complaints against Jiggies Truck & Auto Sales closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
1	Unanswered

1 complaints against Jiggies Truck & Auto Sales

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1/18/2022

RESPONSE: Complaint was not answered Amount in Dispute: $1,700.00 Amount Settled: $0.00

Customer Complaint

12/23/2021

I recently bought a truck November I had it for a week and a half and the transmission went I was also told leaf spring broken a bike mechanic I couldn't have broke the lease spring I only had it for a week and a half and I haven't told anything I gave the owner Chuck convert dollars to order the transmission now I still need $1,000 for the labor the truck has been completed out of Tuesday tried to call Chuck or the manager in the garage if I can get I bet a little off because I'm on disability that means I'm on a fixed income the man garage rude he said no no no no and hung up I also want to ask the question how much would I need to get my truck out and pay the rest in January I never got that far you're telling me there was no warranty I even talked to Ford it was recalls on those Transmissions but I would advise by Port it's too late like I said I just bought them the vehicle the beginning of November pay $10,000 how to get a loan as far as being disabled I've already had three heart attacks one major cancer twice e-coli in my foot I've had 12 surgeries on that the way I'm being treated the way I feel my best friend is worried about me having another heart attack Resolution Sought I shouldn't have to pay for something like a transmission on a only have the vehicle for a week and a half and yes I would like my $700 deposit that I gave for the transmission back and pay nothing for the labor also this is the second vehicle I bought for the man I do not feel like I'm being treated like recurring customer

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